Acceptance of Terms

By accessing and using the UchiGreen website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services.

Service Description

UchiGreen provides an indoor gardening platform that offers curated houseplants, soil blends, gardening tools, subscription services, and expert consultations specifically tailored forese living conditions.

We connect customers with local nursery partners and provide educational resources for successful indoor gardening in apartments and offices.

User Accounts and Registration

To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must provide accurate, current, and complete information during registration and keep your account information updated.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice, but changes will not affect orders already confirmed.

Payment must be made in full at the time of order placement. We accept various payment methods as indicated on our website.

Shipping and Delivery

We work with trusted local nursery partners to ensure timely delivery of healthy plants and supplies. Delivery times may vary based on location and product availability.

Risk of loss and title for products pass to you upon delivery. We are not responsible for delays caused by weather conditions or circumstances beyond our control.

Plant Care and Guarantees

While we provide comprehensive care guides and select healthy plants, we cannot guarantee plant survival due to factors beyond our control, including care practices and environmental conditions.

We offer a limited guarantee on plant health upon delivery and will work with customers to resolve any issues with damaged or unhealthy plants received.

Subscription Services

Our subscription services automatically renew according to the selected billing cycle. You may cancel your subscription at any time, but cancellations will take effect at the end of the current billing period.

Subscription fees are non-refundable except as required by applicable law or as specified in our refund policy.

Consultation Services

Our plant doctor consultation services are provided by qualified specialists. While we strive to provide accurate advice, we cannot guarantee specific outcomes for plant health or growth.

Consultation fees are due at the time of booking and are generally non-refundable unless the consultation cannot be completed due to technical issues on our end.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of UchiGreen or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

User Conduct and Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with other users' enjoyment of our services.

Prohibited activities include but are not limited to: harassment of other users, transmission of malicious code, and attempts to gain unauthorized access to our systems.

Limitation of Liability

To the maximum extent permitted by law, UchiGreen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless UchiGreen and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.

This indemnification obligation will survive termination of your account or these terms.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.

Upon termination, your right to use our services will cease immediately, but provisions regarding liability and indemnification will survive.

Governing Law and Disputes

These terms are governed by the laws of. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in Tokyo.

You waive any right to participate in class action lawsuits or class-wide arbitration against UchiGreen.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed of any updates.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@velmorplain.com
Phone: +81 3-6859-2360
Address: 1-25 Kanda-Sudacho, Chiyoda-ku, Tokyo 101-0041